Privacy Policy

Introduction

National Sports Apparel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.nationalsportsapparel.com and use our services, including our AI Design Lab, team stores, quote requests, and equipment checklists.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Submit a quote request or contact form
• Use our AI Design Lab to create custom uniform designs
• Upload logos or inspiration images for design analysis
• Provide your name, email address, phone number, school or organization name, and sport details
• Communicate with us via email, phone, or our website

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address and general geographic location

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, though disabling them may limit certain functionality.

How We Use Your Information

We use the information we collect for the following purposes:

• Fulfilling requests: To process quote requests, generate custom designs, and respond to your inquiries
• AI Design Lab: To generate custom uniform design concepts and mockup images using AI services (Anthropic Claude, OpenAI DALL-E)
• Communication: To send you design results, follow-up emails, and relevant information about your orders or inquiries
• Lead management: To store lead information for our sales team to follow up on your requests
• Website improvement: To analyze usage patterns and improve our website and services
• Legal compliance: To comply with applicable laws and regulations

Third-Party Services

We use the following third-party services to operate our website and process your information:

• Anthropic (Claude AI): For generating text-based design concepts from your inputs
• OpenAI (DALL-E 3 & GPT-4o): For generating design mockup images and analyzing uploaded logos
• Brevo: For sending transactional emails (design notifications, coach follow-ups)
• Google Sheets: For securely storing lead and inquiry data
• Netlify: For website hosting and serverless function execution
• Google Fonts: For serving web fonts used on our website

These third-party providers have their own privacy policies governing the use of your information. We encourage you to review their respective policies.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party services that help us operate our website and deliver our services, as described above
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of rights: To protect our rights, property, or safety, or the rights, property, or safety of others

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Quote requests and design submissions are retained to provide ongoing service and follow-up support.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-out: Opt out of receiving marketing communications from us

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@nationalsportsapparel.com
• Phone: (714) 279-8777
• Address: 2238 N Glassell St Ste E, Orange, CA 92865